I read so many good reviews about Carolina Exteriors, I really thought my house was in good hands. Instead, I found myself very frustrated with the process. I had a complete house siding project with Hardiplank. In the end, the new siding looks nice. There were some serious frustrations along the way. A few examples: 1. the siding crew completely removed the external air vent for my hot water heater, leaving me without hot water for 5 days. When I called a plumber to look at why my hot water heater wasn't working, he said they should never completely remove the external vent, it's not only a safety concern, but caused my heater to stop working. No one on the siding crew seemed the least bit concerned about this. 2. The siding crew removed an external bathroom vent and proceeded to cover up the vent with siding. When asked why there was an "extra" vent laying on the ground, no one seemed to know where it came from or why they hadn't replaced it. YOU CAN"T JUST COVER UP or REMOVE VENTILATION! 3. The siding crew was supposed to replace any rotten wood trim they found. Instead, they left several places with rotten wood trim and the painter either filled in the gaps with caulk and painted over it (THE WOOD IN THERE IS STILL WET AND ROTTEN!) or ignored it. They fixed one area that I pointed out before the final walk-around, but I didn't see another spot until a few days after the project was completed. So now I have a piece of rotten wood trim under my back door. It's clearly rotten. It looks rotten and feels soft to the touch. It was left, unmentioned, and unpainted, which seems very unprofessional. It would have been really nice to get that taken care of when they were here doing the project. 4. The siding crew cut my wooden fence and left it wobbly. Why did they cut through the fence post?? Why didn't they just unscrew it so they could work around it? It doesn't make any sense. 5. They made a lot of holes in the under-board while pulling off the old siding. It looks terrible in my garage where I can see it, and I know there are now holes in that under-board layer all around the house that are covered up with siding. It doesn't leave me with much confidence that I won't encounter future headaches and expenses as a result of this project. That said, whenever I found an issue (there were several other smaller issues along the way as well), I showed everything to Mark (my project manager) and he was very quick to have the issue fixed. But a lot of these things should never have happened in the first place.
Will I recommend Carolina Exteriors to anyone? No. Definitely not.

Carolina Exteriors did a quality job with my siding replacement. The employees are all respectful, professional and knowledgeable as well as the subcontractors used to complete my project. We were very pleased with the result!

I love the siding work provided by Carolina Exteriors. The team was very professional, courteous, and efficient. My house feels brand new!

We had great communication from beginning to end and an accommodating project manager. We recommended Carolina Exteriors to one of our neighbors who is getting their roof done through them.

It was well done.

Carolina Exteriors is a very reputable company, and they are very professional. All the staff has very good work ethic. I am very satisfied.

They did a great job despite the heat. Everything was on time and well taken care of.

Well, considering it's been months without a resolution to the damage to my chimney from poor workmanship (my chimney cap was replaced incorrectly and leaked quite a bit-- as well as the area around the chimney where it meets the roof) I cannot give more than 1 star. My emails and texts now go unanswered. Water seeped into my living room and into my fireplace after the installation and damaged both areas. I sit here writing this still with this damage. I feel as though they've given up caring about the damage as they take weeks to respond to even an email, if they respond at all. They did come out and stop the leak, but it appears the resulting damage will be on me to pay to fix. I went with this company originally because they offered a teacher/1st responder discount. Sadly, it has unfolded into a situation where they just do not respond to me at all. The original leak in my chimney was finally repaired after much damage was done to my inside fireplace. I still have a bucket inside my chimney since nothing has been communicated to me about whether the area outside my chimney was repaired yet. They were going to just leave an area around my chimney damaged, but I paid for a chimney inspector to inspect it independently to determine what really needed to be fixed. That was months ago and this has still not been resolved. I'm so disappointed that I will now have to file against my own insurance to fix the damage in my chimney since no one will even respond to me. I know projects don't always go smoothly, but this has been a disappointment . This teacher gives this company a D-.

I have been approached by several neighbors complimenting my new siding and asking if I recommend Carolina Exteriors. My reply is Yeah, I do.

Carolina Exteriors was timely, did what we agreed to, and the work was done very well and in detail.

My questions and concerns were always addressed timely. Steven had a very good grasp of what was being done by each group. I used Carolina Exteriors based on a referral from friends and will do the same.

I love my new shingle roof (house and garage) and would recommend the product and contractor to my family and friends.

Excellent crew and project manager made the job go smooth without any issues or surprises.

Referred Carolina Exteriors to neighbors.

The project manager, Stephen, was phenomenal with his over-site of the project and attention to detail. The crews he used had excellent craftsmanship and their professionalism was amazing.

I have used Carolina Exteriors three times now and I am always impressed with the level of customer service and quality of work that I have received.

The team was professional, on time, and communicated the game plan and on the fly recommendations very well. I modified some things on the fly and they accommodated those items without skipping a beat.

The project manager and crew were all professional, timely and courteous. I liked the email-based communication tool that was used for project management.

Carolina Exteriors was great! Would not change a thing about the whole experience. Highly recommend!

Carolina exteriors was extremely professional and absolutely everybody i met was fantastic. So very easy to work with

Everyone I dealt with at Carolina Exterior were courteous and answered any questions or concerns I had. I am very pleased with the end result and would recommend this company to anyone who's looking for exterior remodeling.

We love our roof. It looks great and the work was fast and professional.

Checked with a number of companies before choosing Carolina Exteriors. Felt most comfortable with them, their price wasn't the lowest but was certainly in line with others offering comparable quality of work. Work itself was outstanding, we had solar panels which made things a bit more complicated but Carolina Exteriors was happy to work with our solar company to get everything the way it needed to be. I've just finished setting up another job with them, and have/will recommend them to others looking for high quality, good value work.

If I could have given Carolina Exteriors higher than 4-star ratings on each question, I would have!

Carolina Exteriors transformed the exterior of our house. Our sales consultant and Project Manager were professional. They provided suggestions on materials and helped guide us in our final selections. The constructions crew was amazing! They were very respectful of our property and completed the work in a timely manner. The final product was beyond what I was expecting.